I had a really good experience with NLOL. It's sad because there are 20 great reviews that are not recommended by Yelp and don't factor into their overall rating. Anyways, our experience was easy and enjoyable. A few months ago, we saw the dog we wanted online and turned in an application. We visited her and a few days later we had a home visit and then we went and picked her up. I called with concerns about two weeks after we had her, and they were so friendly and took the time to talk to me about the issues.
I have not adopted a dog from NLOL as my dog was a rescue dog found roaming the streets. However, I can certainly comment on the great level of service and commitment given by NLOL for the dog sitting services they offer. Each time I drop off my dog, I can see her excitement in her perked up ears and wagging tail when she is greeted by the staff.
I heard of this place when I took my dog to get fixed. I met a lady that worked there and was getting one of their dogs fixed. She was so friendly, spoke so highly of this place and was so caring of the dog she had brought. I have been taking my dog Ace here for about 6 months. This is by far the best staffed place I have seen, all the girls are so fun, caring and go above and beyond in taking care of my dog. He is probe let more spoiled when he is their then at home. As we drive up the road to the facility he gets super excited and can't control himself.
Boarding your dog for the first time can be a hard thing. Worrying if your beloved pet will be okay while you are away can be overwhelming. Here are some things you can do to make this easier for both you and your dog.
Book a tour of the kennel before your trip. You can see where your dog's will be staying, meet the staff and ask any questions you have.
Make sure your dog's vaccinations are up to date and provide proof.